Soloved! DeepSeek Verification Code Not Received

DeepSeek, a Chinese AI startup, gained global attention after launching its DeepSeek R1 model in January 2025. Touted as a rival to OpenAI’s technology at a lower cost, it sparked widespread discussions and a surge in users.

However, many have faced login issues, especially Deepseek not receiving verification codes. If you're stuck waiting for a code to log in, reset a password, or verify an action, you're not alone. The good news? Most DeepSeek verification failures are due to simple, fixable issues. This guide will help you understand the common causes and find the ways to resolve Deepseek not sending code quickly!

Why You Didn't Receive DeepSeek Verification Code?

Understanding why the verification code isn't arriving is the first step toward fixing it. Here are the seven most common reasons for this issue:

Email Filtering Issues (Your Code Is in Spam or Junk)

DeepSeek's automated verification emails may be flagged as spam by email providers like Gmail, Outlook, Yahoo, and corporate email systems. This is particularly common if:

• You've never received emails from DeepSeek before.

• Your email security settings are set to high.

• Your email provider mistakenly categorizes the message as promotional.

SMS Delays or Carrier Blocks

Mobile carriers sometimes delay or block DeepSeek verification code, particularly for international users. This can be due to local regulations, network congestion, or carrier filtering policies that flag bulk messages.

Incorrect Email or Phone Number

One of the most common mistakes is entering an incorrect email address or phone number. A minor typo can result in the verification code being sent to the wrong recipient or failing altogether.

Browser Cache and Cookies Conflicts

Stored cache and cookies in your browser may interfere with the verification request, preventing the system from processing it correctly.

Unstable Network Connection

Using an unstable WiFi network, corporate firewall, or weak mobile data connection can disrupt the verification code delivery process. Some networks may block certain types of automated emails or messages and due to Deepseek not sending code.

Time Zone Differences

For international users, delays in receiving emails or SMS messages can cause verification codes to expire before they are received.

6 Ways to Fix DeepSeek Verification Code Not Received

If you're unable to receive your DeepSeek verification code, the issue is likely due to email filtering, mobile carrier restrictions, or network interference. Below are several effective methods to solve Deepseek not sending code.

1. Verify Your Contact Information

Before trying anything else, double-check that you entered the correct email address or phone number. Many verification issues occur due to small typos, such as using “.con” instead of “.com” or missing a digit in a phone number.

For SMS verification, ensure that:

• Your phone number includes the correct country code.

• You are using a mobile number that can receive automated messages (some VoIP or landline numbers may not work).

  

  Note:

  If you're using an email from a corporate or school domain, consider switching to a personal email, as workplace or educational institutions often block automated messages.

2. Check Your Spam or Junk Folder

Sometimes, email providers automatically filter Deepseek verification emails into spam or promotional folders. Open your email inbox and check these folders for any messages from DeepSeek. If found, mark the email as "Not Spam" to ensure future messages go directly to your inbox.

Additionally, adding DeepSeek's email address to your contacts or safe sender list can prevent similar issues in the future.

3. Resend the Verification Code

If your Deepseek verification code not received, wait at least two minutes before requesting it again. Some systems impose a cooldown period between requests, and repeatedly attempting to generate new codes too quickly can trigger a temporary lockout.

If the issue persists, try switching from SMS to email verification (or vice versa) if DeepSeek provides multiple authentication options.

4. Fix Email Delivery Issues

If emails are still not arriving, the problem may be related to email filtering or network settings.

• Try using a different email provider (e.g., Gmail or Outlook), as some custom domain emails have stricter filtering policies.

• Change your DNS settings to improve email routing. Switching to a public DNS service like Google's (8.8.8.8 and 8.8.4.4) can sometimes resolve email delivery problems.

  

  Note:

  Some workplace or school IT departments block automated emails. If you suspect this is the case, using a personal email account may be a better option.

5. Resolve SMS Verification Issues

For users relying on SMS verification, network restrictions or mobile carrier settings may be preventing sending Deepseek verification code.

• Disable VPN or proxy services , as they may interfere with SMS verification.

  

• Switch from WiFi to mobile data since some networks, especially corporate or public ones, block automated messages.

  

• Restart your phone to refresh network settings before requesting a new code.

  If SMS messages still do not arrive, contact your mobile carrier and ask them to allow messages from DeepSeek. Some carriers automatically filter or delay messages that appear to be automated, so requesting a whitelist for DeepSeek's messages may resolve the issue.

6. Clear Browser Cache and Cookies (For Web)

If you are verifying your account through a web browser, stored cache and cookies may cause conflicts. Clearing them can refresh the verification process and resolve potential Deepseek not sending code issues.

• In Chrome: Go to Settings > More tools > Clear Browsing Data , then select "Cookies and Cached Images."

• In Firefox & Safari: Similar options are available under their privacy settings.

  

If the issue persists, try using a different browser or device. If the verification code arrives on another platform but not your primary device, browser extensions or security settings might be interfering.

FAQs

How long should I wait before requesting another DeepSeek verification code?

The standard wait time is 2 minutes. If you request multiple codes too quickly, your account may be temporarily restricted for 24 hours.

What should I do if I'm overseas and not receiving SMS codes?

Try using email verification instead, or ensure your phone number is entered with the correct international dialing code. Some mobile carriers block automated messages from international sources.

How do I know if the issue is with DeepSeek or my own device?

Check DeepSeek's official service status page for any reported outages. You can also try using a different device or network to see if the issue persists.

Conclusion

Deepseek verification code not received can be due to various factors such as email filtering, incorrect contact information, or network issues. By following the troubleshooting steps outlined above, you can effectively resolve this problem and regain access to your account.

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